Insight Professional Counseling Services, PLLC, was established in July 2018 by Joanna Warren, MS, LMFT. Joanna had a vision to establish a group practice as opposed to continuing as a solo practice and noticed the importance of having more clinicians to better serve the community. Each Clinician is an independent contractor. Joanna has been seeing clients in Alamance County for approximately 19 years. Insight’s therapists can provide support, problem-solving skills, and enhanced coping strategies for issues such as depression, anxiety, relationship troubles, parenting and relationship issues, unresolved childhood issues, grief, trauma, stress management, body image issues and much more.
Insight providers currently accept BCBS, Medicaid, self pay, and Healthchoice. Joanna and Cari are on UHC as well. Most providers are on the focus plan for Moses Cone, and members of Quartet.
Toddlers / Preschoolers (3 to 6) (mainly family therapy)
Children (6 to 10)
Preteens / Tweens (11 to 13)
Adolescents / Teenagers (14 to 19)
Cognitive Behavioral (CBT)
Family and Couples Therapy
Solution Focused Therapy
Individual and Family therapy
Substance Abuse and Addition
Maternal Mental Health
Learning and Cognitive disabilities, ABA trained
Parenting Training, Mediation, and Conflict , Parenting under two roofs, Blended Families
Adoption and Foster Care Families
Grief and Loss
With over 19 years experience as a marriage and family therapist, and as a graduate of East Carolina University specializing in individual and family therapy, she is currently serving as private practitioner working with a broad spectrum of clients. Among her areas of expertise are anger and stress management, PTSD, depression, anxiety, children, teenagers, adults, grief and loss, trauma, ADHD, parenting skills, conflict resolution, abuse and neglect issues, and blended families. In addition to being a prominent relationship therapist, Joanna has presented at conferences and to general audiences speaking on the topics of mentioned above. Joanna has a strong reputation for a non judgmental stance, high levels of empathy, and relating to almost everyone. Joanna received her undergraduate degree in Psychology from ECU and Masters Degree in Marriage and Family Therapy. Joanna’s internship was at the Medical School at ECU in the Internal Medicine Department helping Individuals with depression, anxiety, chronic pain and medical issues, studying from a medical family therapy perspective. After graduating, Joanna worked at The Children’s Home in Winston Salem as an individual and family therapist and then started seeing clients at Judith Bobo’s private practice in Burlington part time. She also worked for Easter Seals/ASAP for many years providing In home counseling to children, adolescents, adults, and families while working in private practice part time. Joanna is married with two kids, and enjoys spending time with her family, and friends. She enjoys running and exercising, co-owns and operates a local dance studio, and spends a good deal of time supporting her kids schools by volunteering and supporting athletics. Joanna is known for her superb relationships with clients, as well as her Christian faith. Joanna can be reached at 336-792-4916.
Cari Sun, LCMHCA was added to our staff at Insight Professional Counseling Services, on August 15th, 2018. Cari's direct line is 336-891-2595. In 2012, Cari received her bachelor’s degree in psychology from the University of North Carolina Wilmington. She received her Master’s Degree in Clinical Mental Health Counseling from Liberty University in May of 2016. Cari’s goal is to create a safe place for you to be able to explore life’s stressors. Using an eclectic approach, she pulls from treatment modalities such as cognitive behavioral therapy, mindfulness, person centered counseling, and play therapy. She tailors each person’s therapeutic experience to suit their specific needs, taking in to account their particular strengths. Cari works hard to build a strong therapeutic relationship with her clients, and conduct her sessions in a way that promotes unconditional positive regard, empathy, and genuineness. In addition, she enjoys working with new mothers, and is trained in treating perinatal mood disorders through Postpartum Support International (PSI). In her free time, you can find Cari spending time with her family and friends or perusing used book or antique stores.
Tiffany Hall, LCMHCA, LCAS joined Insight part-time in May 2019, and her direct line is 336-270-9455. While we can't change difficult situations of the past, Tiffany believes we can work together to better understand and resolve challenges in your life. By applying complementary therapy approaches and techniques, she will unearth long-standing behavior patterns or negative perceptions that may be holding you back from experiencing a more fulfilling and meaningful life. She has over 10 years experience in the mental health field. She is a 2004 graduate of the University of North Carolina at Chapel Hill and a 2013 graduate of North Carolina A&T State University with a Masters Degree in Clinical Mental Health Counseling and a certificate in Rehabilitation Counseling and Behavioral Addictions. Due to her military upbringing, she prides herself in being diverse and relatable to all populations. She has experience working with children and adults, those in a hospital setting, prison setting and foster care/reunification services. In her spare time she enjoys spending time with her family and supporting the Tar Heels! Tiffany sees clients in the evenings and weekends.
Allyson Chavis, M.Ed., LCMHCA, NCC, joined Insight in November 2019.. In 2009, Allyson received her bachelor’s degree in psychology from the University of Tennessee at Chattanooga. She received her Master’s Degree in School Counseling from the University of Tennessee at Chattanooga in 2013. UT Chattanooga’s counseling program is CACREP accredited in the state of Tennessee. In October 2019, Allyson was granted a provisional license as a Licensed Professional Counselor Associate (LPCA). Allyson has worked in school counseling for four years before deciding to further her career in the mental health field for 2 years as a case manager and therapist in a private residential setting. During her time in the mental health field, Allyson has worked with a variety of problems. These include adjustment issues, trauma, Oppositional Defiant Disorder, Autism Spectrum Disorder (ASD), depression, anxiety, and grief. As different individuals respond better to different treatment methods, each of her treatment plans utilize an eclectic approach tailored to your specific needs. Treatment methods are derived from Cognitive Behavioral Therapy (CBT), Play Therapy, Person Centered Counseling, Solution-Focused Therapy, and Mindfulness practice. Cognitive Behavioral Therapy is built on the theory that our thoughts and feelings are linked to our behavior, and by altering our thoughts/perceptions, our behaviors can be changed for the better. Play therapy operates on the premise that children express their thoughts in a developmentally appropriate way through their play. In play therapy, Allyson provides developmentally appropriate toys and games to help facilitate the child’s expression of their thoughts/feelings in order to promote healing and well being. Lastly, Person Centered Counseling empowers clients to take charge of their own healing process, and works towards developing a strong sense of self. Allyson's strengths-based, empowerment, family-focused approaches offer solutions and guidance to those who are seeking direction. This is a judgment-free zone, where clients can feel relaxed and open to share what they choose, gain coping tools, and make positive changes. Allyson has had many years of pediatric experience, including learning/cognitive disabilities. She respects and greatly values cultural competency. She works with families, parenting skills and mediation/conflict. She enjoys working with people of all ages and believes that each client can be empowered to solve their own problems and make meaningful changes to live a more fulfilling life. Allyson’s direct line is 336-792-2092.
Sabrina Basquez, MSW, LCSWA joined Insight in 2020 as a Telehealth clinician. Sabrina has a decade of experience serving preteens, adolescents, parents, and adults in her community. Sabrina has provided brief-treatment to a diverse student population at a local university and she has provided crisis support to survivors of intimate partner and family violence. Additionally, Sabrina treats caring professionals, parents, and students for symptoms of burnout, secondary and primary traumatic stress, and compassion fatigue. Her theoretical orientation includes a trauma-sensitive larger system focus that works to understand the “person in their environment”. This means that not only does Sabrina help her clients explore their feelings, but she also looks at how various systems, and experiences influence and create barriers to recovery and growth for her clients. Sabrina’s approach is to collaborate with her clients to develop realistic goals for themselves, to help them build themselves up, and to empower them to create and maintain the change that they want to see in their life. Treatment Methods are derived from Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Solution-Focused Therapy, Mindful Self-Compassion (MSC) practice, and other abreactive trauma recovery techniques. CBT helps individuals to understand how their experiences and the way that they think and feel about the world effects their behaviors. DBT helps individuals to increase their ability to manage emotions, tolerate distress and to navigate interpersonal relationships. Solution-Focused Therapy empowers client’s through goal achievement. The practice of mindfulness with a focus on cultivating self-compassion is integrated into much of Sabrina’s approach and it is useful for increasing acceptance and self-validation. Self-compassion helps to reattune an individual to their own needs and how they relate to themselves and the world from a self-compassionate perspective. Sabrina works with diverse clients from a perspective of curiosity that makes room for clients to come up with solutions that fit their personal values. You can reach Sabrina by calling 336-405-2601.
Jena Johnson, M.S., LCMHCA, NCC joined Insight in August of 2020. Jena received her Bachelor of Arts in Psychology from UNC Greensboro in 2014. Her direct line is 336-270-9501. She was awarded her Master of Science in Counseling in 2020 from UNC Greensboro’s CACREP accredited counseling program.Jena works primarily with adolescents and adults (ages 13+) in individual counseling. Jena has experience working with anxiety, depression, identity concerns, relationship concerns, self-esteem issues, grief/loss, and women’s issues. Jena specializes in working with college students who may be navigating a period of transition as they are moving into adulthood and differentiating from their families of origin. Jena also works with couples who may be experiencing conflict, unhappiness, or disconnection in their relationship. Working from a person-centered base, Jena believes that the power of counseling starts with a strong relationship between counselor and client that is built on a foundation of trust and unconditional positive regard. Jena works hard to meet clients where they’re at and create an environment that is comfortable and supportive from the first session. Additionally, Jena works from an attachment theory base that considers how early relationships with primary caregivers may be informing interpersonal concerns presently. She believes that problems are best worked through by both considering the root cause while also working on skills, tools, and resources that empower the individual or couple to address concerns directly. Recognizing that each individual has unique needs, Jena tailors treatment through the use of interventions and techniques from CBT, DBT, and other therapy modalities as well.
Michelle Lester, MHSA, MSW, LCSWA joined Insight in 2020, and her direct line is 336-223-4812. Michelle received her Master of Social Work Degree (MSW) from Simmons University in 2020 with a focus on Advanced Clinical Practice. Also, she holds a Master’s Degree in Health Services Administration and an undergraduate degree in Social Work. Michelle has an Associate License in Clinical Social Work (LCSWA). Michelle has over a decade of experience serving adolescents, adults, and families in the community. She is a Member of the National Association of Social Workers and serves in various organizations to help with community service needs.
Michelle provided counseling for adolescents with various mental health needs at a Private Residential Treatment Facility during her graduate studies. Also, while in graduate school, she worked at a Private Practice providing therapy with diverse populations. Michelle has ten years of experience working with all populations in the hospital as Director of Case Management. Also, she has worked for over six years at a non-profit organization providing community resources, counseling, and coordinating services.
Her theoretical orientation includes a systems theory approach to understanding the "person in the environment." Michelle helps you explore your feelings by using various systems and focusing on your strengths. She pulls from treatment methods such as Cognitive Behavioral Therapy (CBT), Solution-Focused Therapy, Narrative Therapy, Mindfulness-Based Techniques, and more to meet your specific needs. Additionally, Michelle attends training/seminars and other forms of continuing education to keep current on evidence-based therapies and to increase her knowledge. She is dedicated to helping clients break through difficult challenges to enhance their overall mental health. Michelle is married with one daughter and enjoys spending time with family and friends. Also, she enjoys running, traveling, and good food.
Many people also find that counselors can be a tremendous asset to managing personal growth, interpersonal relationships, family concerns, marriage issues, and the hassles of daily life. Therapists can provide a fresh perspective on a difficult problem or point you in the direction of a solution. The benefits you obtain from therapy depend on how well you use the process and put into practice what you learn. Some of the benefits available from therapy include:
Attaining a better understanding of yourself, your goals and values
Developing skills for improving your relationships
Finding resolution to the issues or concerns that led you to seek therapy
Learning new ways to cope with stress and anxiety
Managing anger, grief, depression, and other emotional pressures
Improving communications and listening skills
Changing old behavior patterns and developing new ones
Discovering new ways to solve problems in your family or marriage
Improving your self-esteem and boosting self-confidence
If you're looking for extra support and guidance through a challenging situation or you're just ready to move in a new direction in your life, we look forward to working with you to achieve your goals.